VP of CoE & Operations, SAP CX EMEA South
He joined hybris software in 2011 as Pre-Sales Manager. From 2012 to 2014, he had the mandate to globally develop the business of the new multichannel e-Solutions for Telco, Media and FSI industries, gaining important achievements in EMEA, APAC and LATAM. From 2015, he is the SAP Customer Experience Head of EMEA Center of Excellence “Customer Engagement & Commerce”.
With over 19 years of experience in the Telecommunications and Digital Transformation sectors, Fossati has worked in companies like Vizzavi, Vodafone and Reitek.